If your payment failed, and you did not receive a specific error on the checkout form, we recommend first contacting your bank or card provider. A blocked charge is the most common reason for payment issues, so contacting your bank may help clarify the issue.
Here are some things to consider when trying the payment again:
- Make sure all your payment details are correct.
- Double check your card number, expiration date, zip code, and CVV to be sure they are all accurate.
- The charge might look suspicious to your card issuer. You can try another card or reach out to your card issuer for more help.
- If nothing is happening when you submit the payment, that might be a browser issue. Try using a different web browser such as Chrome or Firefox.
If your bank can confirm they're not blocking the charge, please contact us so we can take a look at help@brilliantperspectives.com.