Movement Membership Cancellation & Refund Policy

The following policy details apply to Brilliant Movement monthly or annual memberships. If you need help with an order from our store see our Return & Exchange policy.

Monthly Subscription

• Refer to your welcome email for the terms of your specific membership.
• Payments are monthly and will happen automatically on the same day of the month you signed up.
• If you are unable to make a payment or need to update your payment info, please contact us at [e-mail] to arrange assistance.
• Please be aware that your access to resources may be suspended if there is a problem with payment.
• If we are unable to reach you to resolve outstanding payments, we may cancel membership and access to Brilliant Plus. No refund for completed payments will be available.

Cancellation

• If you decide a Brilliant Movement membership is not for you, you may cancel anytime.
• Refunds will be provided if you cancel in the first 10 days following a charge. Other request for refund will be considered by our team on a case by case basis. Please reach out to our support.
• Please contact our team directly at [e-mail] to cancel or for information on your membership status.
• Lifetime Membership is no longer offered, but if you purchased this membership in the past, you will continue to have access. Send a request to support if you need to confirm this.
• To ensure that you have a wonderful experience with your membership, please reach out to us directly at [e-mail] with any issues regarding billing or membership access.