Brilliant Movement

Help with becoming a member

• Is subscribing secure?
• When do I get charged each month for a subscription?
• My payment failed. What do I do now?
• I signed up, but I can't sign in.

Manage your Brilliant Membership

• How do I sign in to my membership?
• How do I reset my password?
• How do I update my credit or debit card?
• Movement Membership Cancellation & Refund Policy

Help with our Brilliant App(s)

• Looping On Brilliant Plus (Formerly BrilliantTV)
• I'm having trouble with the mobile app
• How do I log Into the mobile app?
• Can I watch videos on my mobile device with my screen off?
• My video is skipping or lagging
• I can no longer access the Apple TV app.

Navigating Brilliant Plus (formerly Brilliant TV)

• How do I adjust the volume of the video or audio?
• How do I watch videos in order?
• How do I add a profile picture to my account?
• Can I access Brilliant Plus videos on my TV?