Help with becoming a member
- I want to join, but I need help with financing
- Does applying for financing affect my credit?
- What criteria is used to determine financing?
- Is subscribing secure?
- My payment failed. What do I do now?
- How do I gift a subscription?
Manage your Brilliant Membership
- How do I sign in to my account?
- How do I reset my password?
- How do I update my credit or debit card?
- Membership Cancellation & Refund Policy
- How do I change my email preferences?
- Why am I being asked to upgrade my account?
Watching Videos from our Brilliant TV Library
Help with our Brilliant App
- I'm having trouble with the mobile app
- How do I log Into the mobile app?
- I can no longer log in to the Apple TV app.
- iOS app - How do I unsubscribe/cancel a subscription?
- Android app - How do I unsubscribe/cancel a subscription?
- Why wasn't I charged in USD?